The Future of Quality
On 29th October the Flemish Quality Management Center organizes a conference in Brussels on 'The Future of Quality' with speakers of the European Organization for Quality (EOQ) and the American Society for Quality (ASQ).
In 2006 we successfully organized the 50th EOQ congress “Exploring new roads to transformation” in Belgium.
In these videos quality managers from the network of the European Organisation for Quality share their vision on the future of quality management.
|09:00||Welcome to participants|
Host: Clara De Decker
Stephen Hacker - former chair of ASQ
Simon Feary - CQI Chief Executive
Dr. Benedikt Sommerhoff - DGQ
Prof. dr. Marc Buelens - Vlerick Management School
Prof. dr. Paulo Sampaio - University of Minho
Panel discussion with the speakers of the Congress led by Stephen Hacker
The winning think tank shares her recommendations on the Future of Quality
|16:30||Kwinta Excellence Award ceremony (in Dutch)
|17:15||Celebration Annette Geirnaert (in Dutch)|
All these main sessions will be held in English. The organiser does not accept responsibility for any unforeseen changes in the schedule of speakers.
Stephen Hacker, former chair of ASQ
Stephen Hacker (US) is the former chair of the US quality association ASQ and CEO of Transformation Systems International. Hacker has written several books including Work Miracles, The Trust Imperative, Transformational Leadership,...
Eye on the future
To prepare for what the future brings you have to look at the power of change, envision future scenarios and foresee potential consequences. In this respect ASQ conducts a 3-yearly Future Study (and has done so since 1996) which contains essential information which helps leaders take efficient decisions. The seventh edition will be published in the course of 2015. During the session Stephen Hacker will present the remarkable findings from the study and link these findings to his know-how about transformational change.
Simon Feary - CQI Chief Executive
Simon Feary is the Chief Executive of the Chartered Quality Institute. Simon’s career has taken him from laboratory management, through transforming the International Register of Certificated Auditors, to his current role as CEO. Today he is focused on leading the quality profession to a successful future, by addressing the challenges facing the industry.
Repositioning the quality profession
Quality management had a great impact on the quality of life in the 20th century but has since lost the way. In times of higher expectations from customers and stakeholders, an increasing number of regulations and the impact of social media, the quality community has the opportunity to go back to making the difference. The CQI Competency Framework, which is structured around leadership, governance, assurance, improvement and context, offers an answer.
Dr. Benedikt Sommerhoff, DGQ
Benedikt Sommerhoff (Germany) started his career as quality engineer in the automotive industry. He has been working for the German quality association DGQ for 17 years now. He got his PhD in 2012 with a study on the transformation of the profession of quality managers.
Watch the video interview: "The transformation towards the future Quality Manager"
A new life for quality management
Quality management threatens to lose its importance and effectiveness. The brand is weak and is not always positively perceived. On the other hand, profound and frequent changes are taking place in organisations as a result of the digital revolution, globalisation, changing markets and customer attitude. Though quality remains a factor of success.
Sommerhoff outlines the future of quality management which will enable quality managers to guarantee high quality and have more influence within the organisation. He sees quality management as organisational development and quality managers as change agents, internal consultants and organisational developers.
Quality care and quality management must be divided in 2 related branches, each requiring a different kind of know-how. That is why the functional profiles of both branches need to be redefined.
Professor Dr. Marc Buelens, Vlerick Management School
Marc Buelens is professor emeritus at Vlerick Business School and has written several books including "Bye bye management", "Essentials - Leadership", "Business Management",...
Beyond the illusion of control
When will humanity learn that thinking in terms of quality can also be extrapolated to other areas of society? Why do we continue to follow charlatans? Why is superstition still booming? Are we really unable to cope with insecurity and coincidence?
Professor Dr. Paulo Sampaio, Minho university
Professor Dr. Paulo Sampaio is quality engineering and manager lecturer at the Portuguese university of Minho.
Watch the video interview: The Future of Quality
Supply Chain Quality Management: a new organisational paradigm
Integrating chain partners boosts the performance of the organisation. Sampaio studies and explains the relations between the different dimensions of the Supply Chain Quality Management and their impact on the performance of the organisation, on the basis of the 4 perspectives of the balanced scorecard
Van der Valk Hotel Brussels Airport
1831 Machelen (Diegem)
Free wifi is available in the hotel.
Book a room
To book a room at the conference venue: make a reservation online or contact the reservation desk: reservations [at] brussels [dot] valk [dot] com or call +32 2 277 20 20.
- Just 5 km away from Brussels International Airport in Zaventem
- Free parking for 200 cars
- Train station from Diegem on 500 m distance (train line Brussels/Leuven)
- Accessible by bus (lines 272 - 282 - 620 - 621 - 721)
Free shuttle service from the airport to the hotel
- Shuttle between Brussels airport in Zaventem and the hotel from monday to friday from 06:00 AM to 11:00 PM
- Check with the hotel if you want to use the free shuttle service (max. 8 persons at a time): reservations [at] brussels [dot] valk [dot] com or call +32 2 277 20 20.
As a non-member the registration fee is € 605 (€ 500 + 21% VAT). Register for this conference
Members from VCK/Kwinta can attend the conference for free. Membership is only for companies in Belgium and the Netherlands because all of the benefits of the membership are in Dutch.
If you want more information, please contact Ms Annette Geirnaert: geirnaert [at] vck [dot] be or call +32 3 201 14 51.