VCK-Kwinta congress 2018: Innovative Quality & Qualitative Innovation (ENG)

29 november 2018
09:30
BluePoint Antwerp, Berchem (België)
VCK

Innovative quality and qualitative innovation. This is the topic we are going to explore together with you at the VCK Conference on Thursday 29 November 2018.

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Programme

Have you ever been to see a 3D film? And ever closed one of your eyes and watched through just one of the lenses of the 3D glasses you are wearing? It will be difficult to see what it's all about. The image will be discoloured. Only when looking through the 2 lenses at the same time, the 3D feature will work properly.

The same goes for quality and innovation: you can't have one without the other. At the intersection of quality and innovation, that's where it happens, because if your quality effort is not innovative, you will soon be lagging behind.

Or the other way around: qualitative innovation must be focused on your customer and be embedded in all your processes. If you do not aim for systematic improvements, why bother to innovate at all?

Programme

The conference will last the whole day. Throughout the day you will be able to meet with fellow-quality managers during the coffee breaks, the lunch and the reception at the end of the event. All drinks and food are obviously included in you registration fee.

8:30 a.m. Welcome
9:30 a.m. Conference opening by An Kint (director at VCK)
9:35 a.m. Engelstalige sessieKeynote by Stephen Hacker
10:15 a.m. Award show: Kwinta Business Excellence Award 2018
11:15 a.m. Coffee break
11:45 a.m.

Parallel sessions:

  • Ensuring quality and compliance with effective information management (Ronny Timmermans, XeniT)
  • How can the Quality department drive and accelerate innovation? (Hans Van Heghe, Knowliah)
  • Organizational Resilience (Eltjo Veentjer, BSI)
12:45 p.m.

Lunch

14:00 p.m.

Workshop Stephen Hacker: How well are you equipped for transformational change?

17:00 p.m. Closing drink
18:00 p.m. End

The day before, on Wednesday 28 November 2018 you can warm up during the Transformational Leadership Masterclass by Stephen Hacker. Familiarise yourself with the ins and outs of Transformational Leadership for a day, while developing approaches, skills, mindsets and methods to become a successful leader. Remember to register separately for the Masterclass.

Conference partners

BSI GroupFlanders Make  Kanaal Z

Knowliah 3V3D Printing The Liquid House Xenit

Keynote speaker (9:35 - 10:15)

Stephen Hacker: Embracing transformational change

[English] The twin forces of accelerated change and increased complexity are causing organizations to go beyond incremental change. Embracing transformational change requires different thinking and methodologies than standardization and continuous improvement. Subsequently, developing transformational leaders has taken on great importance. Based upon original research, the interesting turn in leadership development is shared.

Stephen is an author and consultant focusing on leadership, teaming and organizational performance.  He   is engaged with organizations throughout the world, delivering transformational initiatives and coaching leaders in today's environment of accelerated change.  Among the nine books Stephen has authored are: Transformation Desktop Guide, Transformational Leadership, Transformation Fieldbook, Leading Peak Performance, Surfing Tsunamis and most recently The Trust Jogger.

After completing his corporate career as a senior leader with Procter & Gamble, he served as the Executive Director of The Performance Center, a multi-university organization conducting action-research.  He is currently CEO and a founding partner of Transformation Systems International, LLC.  He is a Past Chair and a Fellow of the American Society for Quality.

Morning sessions (11:45 - 12:45)

Ensuring quality and compliance with effective information management

[English session] ISO 9001, GMP, GDPR and other certifications and regulations are becoming increasingly important in today’s marketplace. Companies that operate in highly regulated and frequently audited environments are often challenged with managing an ever-growing mountain of compliance documentation. However, many of them still maintain manual processes for routing, filing and organizing compliance-critical documentation. 

Intelligent Information Management is a crucial part of this process and in general of your company’s digital transformation. Digitizing your core business processes in such a way that quality, compliance and governance is automated is at the heart of a successful  transformation. An intelligent approach to information management enables organizations to effectively and efficiently manage all types of content. From documents and other unstructured content like Word or Excel files, to also structured data objects such as parts and assemblies in an ERP system. Learn from best practices from Aquafin, SWM, Port of Antwerp  and more.

BIO - Ronny Timmermans is CEO and Managing Director of Xenit, Alfresco certified partner, with more than 20 years of experience in document and intelligent information management.

How can the Quality department drive and accelerate innovation?

[English session] Knowliah will explain and demonstrate how relevant information in a Quality context can be classified automatically, with control and validation, and how automated alerts and intelligent search will make sure you keep control and become compliant, while boosting efficiency, and facilitate innovation.

BIO - Hans Van Heghe, CEO of Knowliah, has been a recognised expert in the field of information and knowledge management for over 20 years. As the author of 2 books, frequent speaker, entrepreneur and engineer with a broad IT background, he has advised more than 500 national and international organisations and companies with strategic advice and technology.

Organizational Resilience

[English session] Organizational Resilience is the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions in order to survive and prosper.

There is an acute need for organizations to become more resilient. Currently, just one third of CEOs are confident in the long-term survival of their businesses. But identifying common practice, let alone best practice, in Organizational Resilience is a significant challenge because of the conflicting guidance found in a variety of information sources.

Organizational Resilience requires preventative control, mindful action, performance optimization and adaptive innovation. Paradoxical thinking helps leaders shift beyond ‘either/or’ towards ‘both/ and’ outcomes.

Organizational Resilience involves changing before the cost of not changing becomes too great. This requires learning to do new things by changing underlying values and assumptions, creative problem solving, innovation and learning.

Complex problems are difficult to resolve. A new process methodology mobilizing people to meet these challenges is at the heart of Organizational Resilience. How do you determine the level of resilience of your organization? And how can you improve your organizational resilience?  

BIO - Eltjo Veentjer has over 15 years of experience in development and applying ISO standards within different types of organizations. He has held several positions and emphasises on the total solution that application of Standards can offer to organizations and in what way they contribute to the resilience of an organization at the time of incremental change. Eltjo has been working for BSI for around 7 years as Commercial manager, Internal auditor and trainer. As a result of his versatility he knows how to translate the needs and challenges of an organization to suitable solutions. He is able to show how BSI can generate excellence within organizations through the efficient application of ISO standards, regardless of the sector in which the organization is located.

Afternoon workshops (14:00 - 17:00)

Stephen Hacker: How well are you equipped for transformational change?

[English, workshop] The workshop focus will build upon the keynote address by providing a deeper understanding of the Transformational Leadership key characteristics/attributes.   A wholistic model will be shared and its utility demonstrated.  Additionally, the link between SQ and the researched learning on trust building will be explored.  This workshop will allow the participants to conduct a greater inquiry on their transformational leadership strengths and opportunities.

BIO - Stephen is an author and consultant focusing on leadership, teaming and organizational performance.  He   is engaged with organizations throughout the world, delivering transformational initiatives and coaching leaders in today's environment of accelerated change.  Among the nine books Stephen has authored are: Transformation Desktop Guide, Transformational Leadership, Transformation Fieldbook, Leading Peak Performance, Surfing Tsunamis and most recently The Trust Jogger.

After completing his corporate career as a senior leader with Procter & Gamble, he served as the Executive Director of The Performance Center, a multi-university organization conducting action-research.  He is currently CEO and a founding partner of Transformation Systems International, LLC.  He is a Past Chair and a Fellow of the American Society for Quality.

Conference partners

BSI GroupFlanders Make  Kanaal Z

Knowliah 3V3D Printing The Liquid House Xenit

Venue

BluePoint Antwerpen
Filip Williotstraat 9
2600 Berchem

ALM Antwerp provides free wifi (quick login without a code).

Accessible by public transport

  • Train: Berchem or Antwerp Central station
  • Bus 90, 91 and 92 (get on at Berchem Station, get off at Berchem Roderveldlaan)
  • Tram 7 & 15: get off at Jan Moorkens or Pulhof

Accessibility by car and parking

Although there is an underground (paying) car park at BluePoint, parking places are scarce in front of the building and in the surrounding streets. That is why we recommend that you organise a carpool with colleagues or come by public transport. If you do come by car, take exit 5 (Berchem) when on the Antwerp ring road.

Conference partners

BSI GroupFlanders Make  Kanaal Z

Knowliah 3V3D Printing The Liquid House Xenit

Participation fee

Members of the Kwinta network participate in the conference for free. Non-members pay €500.

  • Kwinta corporate members: 3 persons free
  • Kwinta member as micro business: 1 person free
  • As a non-member the registration fee is € 605 (€ 500 + 21% VAT).
  • ASQ-member fee of € 363 (€ 300 + 21% VAT).

The Kwinta membership brings lots of benefits besides free attendance of the conference. Becoming a member as a micro business is just € 500/year, membership for companies is € 1.250/year.

Take advantage of the combination discount when you are not a member: if you also participate in the Transformational Leadership Masterclass on 28 November, you can take advantage of the package deal. Pay €800 (instead of €1,000) for your participation in the masterclass and the conference.

Conference partners

BSI GroupFlanders Make  Kanaal Z

Knowliah 3V3D Printing The Liquid House Xenit

Please contact our office manager Annelies Pieters if you have further questions: annelies [dot] pieters [at] vck [dot] be or call +32 3 201 14 50.

Datum: 
29/11/2018 - 09:30
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